Moderationsfaktoren: ein Ansatz zur Analyse von Selektionsentscheidungen im Community Management

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dc.contributor.authorPaasch-Colberg, Sünje
dc.contributor.authorStrippel, Christian
dc.contributor.authorLaugwitz, Laura
dc.contributor.authorEmmer, Martin
dc.contributor.authorTrebbe, Joachim
dc.contributor.authorGehrau, Volker
dc.contributor.authorWaldherr, Annie
dc.contributor.authorScholl, Armin
dc.contributor.authorDeutsche Gesellschaft Für Publizistik- Und Kommunikationswissenschaft E.V.
dc.date.accessioned2024-05-02T15:00:13Z
dc.date.available2024-05-02T15:00:13Z
dc.date.issued2020
dc.description.abstractAggressive and discriminatory comments posted on news websites and social media threaten social cohesion and pose challenges for a site‘s respective editorial staff. Based on 20 qualitative, guided interviews with community managers, this article is an early examination of the factors that influence moderation decisions and the moderation strategies which are used to address hate comments online. By referencing preexisting gatekeeping research, this study models the explanatory factors which, in turn, define the 'moderation factors' on the level of the individual, the norms and routines of the profession, the organization and society.
dc.identifier.citationPaasch-Colberg, S., Strippel, C., Laugwitz, L., Emmer, M., & Trebbe, J. (2020). Moderationsfaktoren: Ein Ansatz zur Analyse von Selektionsentscheidungen im Community Management. Jahrbuch der Publizistik- und Kommunikationswissenschaft. https://doi.org/10.21241/SSOAR.67858
dc.identifier.doihttps://doi.org/10.21241/ssoar.67858
dc.identifier.urihttps://www.weizenbaum-library.de/handle/id/601
dc.language.isodeu
dc.rightsopen access
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectNews media, journalism, publishing
dc.subjectPublizistische Medien, Journalismus,Verlagswesen
dc.subjectCommunity Management
dc.subjectKommentarmoderation
dc.subjectGatekeeping
dc.subjectHate Speech
dc.subjectContent Moderation
dc.subjectInteractive, electronic Media
dc.subjectCommunicator Research, Journalism
dc.subjectKommunikatorforschung, Journalismus
dc.subjectinteraktive, elektronische Medien
dc.subjectKommentar
dc.subjectGate-keeper
dc.subjectgatekeeper
dc.subjectBerichterstattung
dc.subjectInternet
dc.subjectsocial media
dc.subjectinterview
dc.subjectjournalism
dc.subjecthate
dc.subjectSoziale Medien
dc.subjectmoderator
dc.subjectInterview
dc.subjectonline media
dc.subjectModerator
dc.subjectcommentary
dc.subjectInternet
dc.subjectJournalismus
dc.subjectreporting
dc.subjectOnline-Medien
dc.subjectHass
dc.titleModerationsfaktoren: ein Ansatz zur Analyse von Selektionsentscheidungen im Community Management
dc.typeArticle
dc.type.statuspublishedVersion
dcmi.typeText
dcterms.bibliographicCitation.urlhttps://doi.org/10.21241/ssoar.67858
local.researchgroupDigital Citizenship
local.researchtopicDemokratie – Partizipation – Öffentlichkeit
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