The effects of the digitization of the work provide companies and educational institutions uncertainty. Therefore new future working skills of employees will be necessary. This applies in particular to those employees in the field of information technology who are particularly affected by digitization and who mostly perform on the technologically cutting edge of information technology. The practical part of this article aims to present an analysis model which explores the work activities of IT specialists through quantitative and qualitative analysis methods and shows which informal skills are placed in the work activities of the employees. A methodological triangulation should enable a multi-layered view of work activity. The developed framework will be discussed during the conference contribution in order to enable reflection and improvement of the approach with the aim of enabling a good practice for other researchers.