Aufsätze

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Auflistung Aufsätze nach Forschungsgruppen "Digitalisierung, Nachhaltigkeit, Teilhabe"

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    E-participation in municipalities services: A systematic literature review of evaluation approaches
    (2025) Ietto, Beatrice; Ullrich, André
    Evaluating e-participation initiatives is critical to understanding their impact on democratic processes, public policy, and societal welfare. However, existing evaluation frameworks often neglect the complexities of multi-stakeholder environments. Through a systematic literature review of 47 empirical cases, this gap is addressed by developing a typology of evaluation categories (supply-side, user activity, public value, political, and societal impact) and a comprehensive evaluation framework that accounts for the diverse objectives of all the involved stakeholders — technology providers, local governments, and citizens. By integrating short-term engagement metrics and long-term societal outcomes, the framework ensures more accurate assessments of e-participation success. We argue that adopting a multi- stakeholder approach in evaluation can significantly enhance the effectiveness, inclusivity, and sustainability of e-participation initiatives. Our findings challenge current evaluation practices and provide guidance for practitioners aiming to optimize governance, improve public services, and empower citizens through more robust evaluation methods. This study lays the foundation for systematic evaluation methods that consider stakeholder objectives, crucial for advancing e- participation research, and policy.
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    Mainstreaming civic tech and citizen sensing: a research agenda on co-creation methods, data interfaces, and impact pathways
    (2023) Raetzsch, Christoph; Hamm, Andrea; Shibuya, Yuya
    In this perspective article, we propose an interdisciplinary research agenda that addresses citizen science approaches embedded in civic tech initiatives and citizen sensing scenarios. The proposed agenda builds on the multi-level perspective framework (Geels, 2004; Geels, 2019) to inform research on how such ‘niche innovations’ like citizen sensing become mainstreamed in broader socio-technical systems and modes of governance. To support research across use case scenarios and make analyses more comparable internationally, we identify three core areas of interdisciplinary future research and practice development: 1) uses of co-creation methods to develop project objectives and align stakeholders; 2) designs of interfaces for gathering, communicating, and archiving civic data for different types of users; and 3) modeling impact pathways of individual projects that include civic tech activists and citizen scientists, academic researchers, journalists, and policymakers. For impact pathways, we highlight the importance of collaborations with data-driven approaches in journalism.