Do “Good Citizens” fight hate speech online? Effects of solidarity citizenship norms on user responses to hate comments

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dc.contributor.authorKunst, Marlene
dc.contributor.authorPorten-Cheé, Pablo
dc.contributor.authorEmmer, Martin
dc.contributor.authorEilders, Christiane
dc.date.accessioned2023-08-30T14:18:50Z
dc.date.available2023-08-30T14:18:50Z
dc.date.issued2021
dc.description.abstractIn an effort to counter hate speech, media platforms have increasingly come to rely on ordinary users to fight abusive content. However, little is known about the predictors of this type of user engagement, which we refer to as online civic intervention (OCI). This article presents an experimental inquiry (N = 337) into whether solidarity citizenship norms promote OCI. The results show that users who support solidarity citizenship norms tend to have a greater propensity to flag hate comments and to engage in counterspeech. Overall, this indicates that “good citizens” are more inclined to stand up against hate speech online.
dc.identifier.citationKunst, M., Porten-Cheé, P., Emmer, M., & Eilders, C. (2021). Do “Good Citizens” fight hate speech online? Effects of solidarity citizenship norms on user responses to hate comments. Journal of Information Technology & Politics, 18(3), 258–273. https://doi.org/10.1080/19331681.2020.1871149
dc.identifier.doihttps://doi.org/10.1080/19331681.2020.1871149
dc.identifier.eissn1933-169X
dc.identifier.urihttps://www.weizenbaum-library.de/handle/id/209
dc.language.isoeng
dc.rightsopen access
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCounterspeech
dc.subjecthate speech
dc.subjectuser comments
dc.subjectflagging
dc.subjectcitizenship norms
dc.subjectpolitical participation
dc.subject.ddc320 Politikwissenschaft
dc.titleDo “Good Citizens” fight hate speech online? Effects of solidarity citizenship norms on user responses to hate comments
dc.typeArticle
dc.type.statuspublishedVersion
dcmi.typeText
dcterms.bibliographicCitation.issue3
dcterms.bibliographicCitation.issue3
dcterms.bibliographicCitation.journaltitleJournal of Information Technology & Politics
dcterms.bibliographicCitation.pageend273
dcterms.bibliographicCitation.pagestart258
dcterms.bibliographicCitation.volume18
local.researchgroupDigital Citizenship
local.researchtopicDemokratie – Partizipation – Öffentlichkeit
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