Diskursarchitekturen deutscher Nachrichtenseiten

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dc.contributor.authorStrippel, Christian
dc.contributor.authorPaasch-Colberg, Sünje
dc.contributor.authorGehrau, Volker
dc.contributor.authorWaldherr, Annie
dc.contributor.authorScholl, Armin
dc.contributor.authorDeutsche Gesellschaft Für Publizistik- Und Kommunikationswissenschaft E.V.
dc.date.accessioned2024-05-02T15:00:14Z
dc.date.available2024-05-02T15:00:14Z
dc.date.collected2017-09
dc.date.issued2020
dc.description.abstractFor some years now, news sites around the world are increasingly confronted with abusive user comments in their respective comment sections and discussion forums. While these spaces were long seen as promising instruments of democratic participation, they now have a reputation as spaces full of insults and hate speech. Since this not only poses a threat to social cohesion but can also compromise the image of a news site, many platforms have taken measures to regulate the comments on their sites since then. Some have published community guidelines, hired moderation teams and implemented monitoring software. As an additional measure, many adapted the technological design and the features of their comment spaces to gain more control over the posted comments. This includes, for example, requiring commenters to register with the site, sorting of comment threads and various degrees of anonymization. Many authors refer to this technological design of comment spaces as “discourse architecture.” The theoretical argument behind this term is that the way comment spaces are “built” influences how commenters behave within them. This perspective is particularly interesting from the point of view of journalism research, since the relationship between editorial staff and audience is manifested in such technological architectures. Several studies have analyzed and compared various discourse architectures in order to investigate possible effects on commenting behavior. However, there is still a lack of a systematic analysis in this field. Apart from individual case studies, there are no findings on the diversity of discourse architectures which provide information on the technical conditions of audience participation on the Internet. On the theoretical basis of the discourse architecture approach, this study investigates two research questions: How are the included discourse architectures designed (RQ1)? And what types of discourse architectures can we identify (RQ2)? In order to answer these questions, we conducted a standardized analysis of 361 German news sites, which produced three key findings. Firstly, with regard to RQ1, we found that 173 of these 361 news sites offer comments sections, whereas only 24 offer discussion forums. In contrast, almost all sites in the sample have an additional Facebook page. Although we have not checked whether these pages actually contain posts and comments, against this background we can nevertheless assume that the discourse architecture of Facebook has become the most important technological infrastructure for commenting news articles in Germany. Acknowledging the low deliberative quality of user discussions on Facebook revealed by earlier studies, this would be quite problematic with regard to social integration. Secondly, the detailed analysis of the comment sections showed that most news sites do not exhaust the possibilities of using technical discourse architectures to gain more control over the discussions of users and users. Overall, the technological design of the comment sections is quite inclusive, not very restrictive and only weakly regulated. The most popular features are required registration, rating of comments, opprtunities to report comments and the restriction of comment sections to certain topics. Thirdly, with regard to RQ2, five distinct types of discourse architectures for comment sections could be identified within the sample. They differ in terms of their combinations of features and as well as in terms of their outreach. Additionally, we found a significant correlation between the outreach of the news sites and the number of features that strengthen editorial control over the comments.en
dc.description.sponsorshipDiese Studie ist Teil des Verbundforschungsprojekts „NoHate – Bewältigung von Krisen öffentlicher Kommunikation im Themenfeld Flüchtlinge, Migration, Ausländer“, das mit Mitteln des Bundesministeriums für Bildung und Forschung gefördert wurde (Förderkennzeichen: 01UG1735AX).de
dc.identifier.citationStrippel, C., & Paasch-Colberg, S. (2020). Diskursarchitekturen deutscher Nachrichtenseiten. Jahrbuch der Publizistik- und Kommunikationswissenschaft. https://doi.org/10.21241/SSOAR.68129
dc.identifier.doihttps://doi.org/10.21241/ssoar.68129
dc.identifier.urihttps://www.weizenbaum-library.de/handle/id/607
dc.language.isodeu
dc.relation.issupplementedbyhttps://doi.org/10.7802/2006
dc.rightsopen access
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectNews media, journalism, publishing
dc.subjectPublizistische Medien, Journalismus,Verlagswesen
dc.subjectDiskursarchitekturen
dc.subjectNachrichtenseiten
dc.subjectNutzerkommentare
dc.subjectKommentarspalten
dc.subjectTypologie
dc.subjectdiscourse architectures
dc.subjectnews sites
dc.subjectcomment sections
dc.subjectuser comments
dc.subjecttypology
dc.subjectforums
dc.subjectInteractive, electronic Media
dc.subjectMedia Economics, Media Technology
dc.subjectinteraktive, elektronische Medien
dc.subjectMedienökonomie, Medientechnik
dc.subjectNachrichten
dc.subjectKommentar
dc.subjecttechnological progress
dc.subjectanonymity
dc.subjectDiskurs
dc.subjectdiscourse
dc.subjectRegulierung
dc.subjecthate
dc.subjecttypology
dc.subjectuser
dc.subjectonline media
dc.subjectnews
dc.subjecttechnischer Fortschritt
dc.subjectcommentary
dc.subjectregulation
dc.subjectTypologie
dc.subjectAnonymität
dc.subjectOnline-Medien
dc.subjectBenutzer
dc.subjectHass
dc.titleDiskursarchitekturen deutscher Nachrichtenseiten
dc.typeArticle
dc.type.statuspublishedVersion
dcmi.typeText
dcterms.bibliographicCitation.urlhttps://doi.org/10.21241/ssoar.68129
local.researchgroupDigital Citizenship
local.researchtopicDemokratie – Partizipation – Öffentlichkeit
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