The differential effects of self-view in virtual meetings when speaking vs. listening

Lade...
Vorschaubild
Datum
2024
Herausgeber:innen
Autor:innen
Abramova, Olga
Gladkaya, Margarita
Krasnova, Hanna
Zeitschriftentitel
ISSN der Zeitschrift
Bandtitel
Verlag
Zusammenfassung

With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consump­ tion heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self- awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment.

Beschreibung
Schlagwörter
Self-view \ virtual meetings \ self-awareness \ sender-receiver framework \ zoom \ sender-receiver framework \ Zoom
Verwandte Ressource
Verwandte Ressource
Zitierform
Abramova, O., Gladkaya, M., & Krasnova, H. (2024). The differential effects of self-view in virtual meetings when speaking vs. listening. European Journal of Information Systems, 1–19. https://doi.org/10.1080/0960085X.2024.2325350